FormFocal | Modern Indoor Outdoor Accent Furniture

      About Us

      This About Us Policy introduces who we are, what we offer, and how we operate our online store. It is intended to help users better understand our services and the types of products available through our website.


      Who We Are

      We operate an online store focused on functional and lifestyle-oriented furniture designed for everyday use. Our goal is to offer practical selections that fit a variety of living and outdoor spaces, with clear information and a straightforward shopping experience.

      All sales and services are provided exclusively through our online store.


      What We Offer

      Our product range includes, but is not limited to:

      • Bar Table

      • Hanging Chair

      • Papasan Chair

      • Side Tables

      Product availability may change over time. Each product listing provides relevant details to help customers make informed purchasing decisions.


      How We Operate

      Orders are placed directly through our website.
      Information related to pricing, availability, shipping, returns, and refunds is provided through dedicated policy pages to ensure transparency and consistency.

      We aim to process orders, inquiries, and after-sales requests within reasonable timeframes as outlined in the applicable policies.


      Information Accuracy

      We make reasonable efforts to ensure that product descriptions, images, and specifications are presented clearly. However, minor variations may occur due to display settings or updates to product information.


      Policy Integration

      This About Us Policy should be read together with our other policies, including:

      • Service Policy

      • Shipping Policy

      • Order Cancellation Policy

      • Return & Exchange Policy

      • Refund Policy

      • Privacy Policy and GDPR Policy

      Each policy addresses specific aspects of how our online store operates.


      Contact Information

      If you would like to learn more about our store or have general questions, please contact us:

      Contact Address: 88 DANNY E NEFF DR,MIDDLEBOURNE,WV,26149,US
      Customer Service Phone: +1(351)388-8636
      Customer Service Email: quotehelp@formfocal.com
      Business Hours: Monday to Saturday, 9:00–12:00 and 14:00–17:30 (Australian Time)

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